Privacy Policy

Last Updated: September 11, 2026

At OriVibeGems, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase from orivibegems.com.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, contact us, or interact with our services, we may collect certain information, including:

Information You Provide

Full name
Billing and shipping address
Email address
Phone number
Order and purchase information
Product customization information
Messages or communications you send to us
Information you voluntarily provide when contacting customer support

Payment Information

Payments are processed through third-party payment providers. We generally do not directly store your complete payment card information on our servers.

Payment providers may collect and process payment information according to their own privacy policies.

Automatically Collected Information

When you browse our website, certain information may be collected automatically, including:

IP address
Browser type
Device information
Operating system
Pages visited
Referring website
General geographic information
Website usage and interaction data

We may use cookies, pixels, tags, and similar technologies to collect this information.

2. How We Use Your Information

We may use your information to:

Process and fulfill orders
Process payments
Ship your purchases
Provide customer service
Respond to inquiries
Send order confirmations and shipping updates
Provide information about products and promotions
Improve our website and services
Personalize your shopping experience
Detect and prevent fraud or unauthorized activity
Analyze website traffic and advertising performance
Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to operate, improve, and personalize our website.

These technologies may be used for:

Essential website functionality
Shopping cart functionality
Analytics
Advertising
Marketing
Measuring advertising performance

Third-party services such as advertising, analytics, and social media providers may also use cookies or similar technologies when you interact with our website.

You can manage certain cookie preferences through your browser or available cookie settings.

4. Advertising and Analytics

We may use third-party services such as Meta, Google, Shopify, and other analytics or advertising providers to understand website activity, measure advertising performance, and provide relevant advertisements.

These providers may collect information about your interaction with our website through cookies, pixels, or similar technologies.

5. How We Share Information

We may share personal information with trusted service providers when necessary to operate our business, including:

Payment processors
Shipping and fulfillment providers
Customer service providers
Website hosting and technology providers
Analytics providers
Marketing and advertising providers
Fraud prevention services
Professional advisors
Government authorities when required by law

We do not sell your personal information for money in the ordinary course of our business.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

7. International Data Transfers

Because we may work with service providers located in different countries, your information may be processed or transferred outside your country of residence.

We take reasonable steps to protect personal information when it is transferred or processed internationally.